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Kristen Fosse, MD; Eleanor Kurtz, MD; Vishal Khanna, MFA; Fabian T. Camacho, MS; Rajesh Balkrishnan, PhD; Steven R. Feldman, MD, PhD

Arch Dermatol. 2007;143(11):1447.

	Since this article does not have an abstract, we have provided the first 150 words of the full text and any section headings.

Patient satisfaction affects patients' compliance with prescribed regimens and their clinical outcomes.¹ Based on the results of patient satisfaction surveys, we suspected that providing an informational brochure to patients regarding their physician's qualifications and desires to provide high-quality care would improve patient satisfaction.

Methods

We surveyed 50 new adult patients attending a dermatology clinic visit for various dermatologic conditions. The 25 patients in the intervention group received a short brochure containing information about their dermatologist's training, desire to provide high-quality health care, and contact information; 25 control patients did not receive the brochure. Both groups completed a postvisit survey of 6 questions related to patient demographics, including age, sex, ethnicity, education, payment source, and reason for their office visit. They also completed 11 items related to their experience, satisfaction, and . . . [Full Text of this Article]

Results

Comment

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